Be Kind To Our Planet Sweatshirt – Eco Friendly Earth Day Graphic Pullover

Thank you for shopping at Blueshaketee. We’re committed to delivering your order efficiently, securely, and reliably. Please read our shipping policy carefully to understand how and when your items will be delivered.

Shipping Carriers

We partner with trusted logistics providers including USPS, DHL, UPS and reliable local postal services to ensure your items are delivered in a timely and safe manner.

Order Processing

• All orders are processed once payment is successfully received.
• Processing takes place Monday through Friday (excluding holidays).
• Cut-off Time: Orders placed after 5:00 PM (EST) will begin processing the next business day.
• Orders are not processed or shipped on the following U.S. holidays:
  • New Year’s Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Delivery Time & Shipping Fees

Total Delivery Time = Handling Time + Transit Time

Delivery times are approximate and may vary due to factors outside our control.

Order Tracking

• You’ll receive an order confirmation email once your purchase is complete.
• A tracking number will be emailed to you once your order ships.
• Please allow 2–5 business days for tracking updates to appear after dispatch.
• If your package seems delayed or tracking hasn’t updated, feel free to contact us.

Personalized Orders

Orders with custom prints or modifications may take longer to process depending on design complexity. We appreciate your patience while we create your unique pieces.

Where Do We Ship?

We proudly ship nationwide across the United States and now offer international shipping to select countries! International delivery times and rates may vary depending on your location.

Shipping Restrictions

At this time, we do not ship to the following locations:

• APO/FPO addresses
• PO Boxes (for certain items)
• Countries with import restrictions or logistical issues

If your country or region is not listed at checkout, please contact us to confirm availability.

Incorrect Address Policy

Please double-check your shipping details before confirming your order.

We are not responsible for:

• Delays caused by incorrect or incomplete addresses
• Orders delivered to the wrong address due to customer error
• Parcels returned due to address issues (reshipping fees will apply)
• Losses from forwarding or redirection after dispatch

Need Help?

Our customer support team is here for you!

• Email: support@blueshaketee.com
• Support Time: Monday to Friday, 9:00 AM – 5:00 PM (EST)

Your satisfaction means the world to us. Thank you for choosing Blueshaketee — we’re excited to deliver comfort and style straight to your door.

At Blueshaketee, customer satisfaction is our top priority. If you’re not completely happy with your order, we’re here to make things right. Please read our return policy carefully to ensure a smooth return process.

Return Eligibility

We accept returns within 90 days of the delivery date. To be eligible for a return, your item must meet the following conditions:

• The item is unused, unwashed, and in original condition
• The item is returned in its original packaging
• The return is initiated within the 90-day return window
• A proof of purchase (such as your order confirmation) is included

Please note: Customized or personalized sweatshirts are not eligible for return unless they arrive damaged or defective.

Items Not Eligible for Return

• Customized or personalized items
• Gift cards
• Sale or clearance items
• Items returned more than 90 days after delivery
• Items that show signs of wear or damage not caused by shipping

Exchanges

If you ordered the wrong size or received a different item than expected, you may request an exchange within 90 days. Exchanges are subject to product availability.

Return Shipping Costs

• Return shipping is the responsibility of the customer, unless the item is damaged, defective, or incorrect.
• We recommend using a trackable shipping service to avoid lost return packages.

Damaged or Incorrect Items

If your item arrives damaged, defective, or not as described, please contact us within 90 days of receiving your order. Send a photo of the item and your order number to support@blueshaketee.com, and we’ll assist you with a replacement or full refund.

How to Start a Return

To begin the return process:

• Email support@blueshaketee.com with your order number and reason for return.
• Wait for our team to provide return instructions.
• Send the item to the return address provided.
• Once we receive and inspect your return, we’ll notify you of your refund or exchange status.

Refunds After Return

If your return is approved, a refund will be issued to your original payment method within 5–7 business days. Original shipping fees ($6.99) are non-refundable.

Contact Us

Have questions or concerns about your return? We’re here to help!

Email: support@blueshaketee.com

Support Time: Monday to Friday, 9:00 AM – 5:00 PM (EST)

At Blueshaketee, we make your shopping experience simple, secure, and reliable. This Payment Policy outlines the payment methods we accept, how transactions are processed, and what to expect when placing an order through https://blueshaketee.com.

Accepted Payment Methods

We accept a wide range of secure and convenient payment options:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards
• PayPal

All payments are processed in U.S. Dollars (USD).

Secure Transactions

Your security is our top priority. All payment information is encrypted and processed through trusted, PCI-compliant payment gateways. Blueshaketee does not store your full credit card information.

Our website uses SSL encryption to protect your personal and payment details during checkout.

Order Confirmation

Once your payment is successfully completed, you will receive:

• An order confirmation email with your receipt
• A detailed summary of your purchase
• A follow-up shipping confirmation once your order is dispatched

If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us directly.

Payment Issues

If your payment is declined:

• Ensure your billing information matches your bank records
• Try using a different payment method
• Contact your bank or card provider for assistance

Still having trouble? Reach out to us at support@blueshaketee.com for support.

When Is Payment Charged?

Payment is charged immediately upon placing your order. This allows us to begin processing and printing your sweatshirt as soon as possible.

Taxes & Duties

• U.S. Orders: Sales tax is applied where required by law based on your shipping address.
• International Orders: Additional customs duties or taxes may apply upon delivery, depending on your local regulations. These charges are the responsibility of the customer.

Refunds on Payments

If your order is canceled or returned (per our Refund Policy), your payment will be refunded to your original payment method within 5–7 business days after the return is processed.

Questions?

If you have any questions regarding payments, billing, or checkout issues, we’re here to help: support@blueshaketee.com